Conflict Resolution Policy

At Colorado United, we encourage open and respectful communication when addressing concerns. To promote thoughtful conversations, we ask all members to follow the 24-hour rule before raising an issue after a game, training session, or event.

Communication Guidelines

• Coaching Staff Concerns
  Concerns involving coaches, assistant coaches, or team managers should first be addressed directly with the team’s head coach. If a resolution is not reached, please email the appropriate age-group Program Director.
• Team-Related Concerns
  Questions or concerns about your child’s team should be discussed with the head coach at an appropriate time and setting. If further resolution is needed, please contact the appropriate Program Director via email.
• Club Policies & Programs
  Concerns related to player development and club programs should be directed to the appropriate Program Director.
• Administrative Matters
  Questions or concerns regarding club administration should be directed to the Executive Director.

If a resolution is not achieved after following the steps above, concerns may be escalated to:

Phil Nielsen
Executive Director
phil@coloradounitedsoccer.com



Our goal is to work collaboratively to ensure a positive and productive experience for all players and families.